If you have a question, it is very likely another traveller has asked us already. Have a look at the answers provided to some of our clients most frequently asked questions. You can also contact your representative or our team from Customer Service if needed.
In this section, you will find questions that travellers have asked about the coverage or the various plans we offer. Skim through and don’t hesitate to reach out to your representative if you could not find the answer to your question.
You can’t find the answer to your question? Contact your representative or our customer service.
A bilingual team available 24 / 7,
anywhere around the world!
E.U. and Canada:
1 844 820-6588
Elsewhere:
001 888 820-6588
Collect:
001 819 377-2241
A bilingual team available 24 / 7,
anywhere around the world!
E.U. and Canada:
1 844 820-6588
Elsewhere:
001 888 820-6588
Collect:
001 819 377-2241