If you have a question, it is very likely another traveller has asked us already. Have a look at the answers provided to some of our clients most frequently asked questions. You can also contact your representative or our team from Customer Service if needed.
Do you need to fill out a form? Where must you send your proofs and receipts? What kind of proof is needed? Read the following for answers on all of the above, and much more. You may also contact our Claims Department if necessary.
You can’t find the answer to your question? Contact your representative or our customer service.
A bilingual team available 24 / 7,
anywhere around the world!
E.U. and Canada:
1 844 820-6588
Elsewhere:
001 888 820-6588
Collect:
001 819 377-2241
A bilingual team available 24 / 7,
anywhere around the world!
E.U. and Canada:
1 844 820-6588
Elsewhere:
001 888 820-6588
Collect:
001 819 377-2241