If you have a question, it is very likely another traveller has asked us already. Have a look at the answers provided to some of our clients most frequently asked questions. You can also contact your representative or our team from Customer Service if needed.
Travelling often comes with its load of unforeseen and unexpected situations. It is perfectly normal to have questions or need a few pieces of advice at some point. Read the questions and answers below, but don’t hesitate to reach out to your representative if you could not find the answer to your question.
Eligibility and Coverage
Options and Discounts
Multi-Trip Annual plans
Trip Cancellation and Interruption Insurance / Baggage Insurance
Group travel Insurance
You can’t find the answer to your question? Contact your representative or our customer service.